Do you happen to know why someone would see a different points-price for the exact same thing (example, a hotel stay) as you? I'm running in to something where it seems like a price should be X based on someone checking travel that we are coordinating, but when I go to book it the price is vastly different for me than them.
I’ve never encountered this, but the first thing I’d check is that you both are looking to book with the same type of points (i.e. both using Avion Elite or Avion Premium points, since different types of Avion points are redeemed at different rates, and as I mentioned in this post, Avion cardholders who were transferred over from HSBC get still another redemption rate). The portal should ask you to confirm which card account you want to book under, so make sure you’re both selecting one that earns the same type of points.
If you’ve confirmed that, it’s hard to say what the cause might be. It could be that someone else booked the rate you saw initially between when you saw it and when you went to book it, it could be their algorithm showing different prices to people in different places, or it could be something else entirely. Sorry I don’t have a more straightforward answer for you!
Do you happen to know why someone would see a different points-price for the exact same thing (example, a hotel stay) as you? I'm running in to something where it seems like a price should be X based on someone checking travel that we are coordinating, but when I go to book it the price is vastly different for me than them.
I’ve never encountered this, but the first thing I’d check is that you both are looking to book with the same type of points (i.e. both using Avion Elite or Avion Premium points, since different types of Avion points are redeemed at different rates, and as I mentioned in this post, Avion cardholders who were transferred over from HSBC get still another redemption rate). The portal should ask you to confirm which card account you want to book under, so make sure you’re both selecting one that earns the same type of points.
If you’ve confirmed that, it’s hard to say what the cause might be. It could be that someone else booked the rate you saw initially between when you saw it and when you went to book it, it could be their algorithm showing different prices to people in different places, or it could be something else entirely. Sorry I don’t have a more straightforward answer for you!